The original room they put me in was very nice so there was no disappointment there. They were honest and straightforward about the fact that they were overbooked (10 years+ in the Hotel industry, prepared me for this) and that their Supervisor Sean would be able to resolve it the next day. I had reserved a King Deluxe room and the Front Desk explained that they didn't have that room type immediately available. From the friendliness of the Door / Bell Man, Rich to the Front Desk Staff welcome of Hilary and Alexa. Getting into the car and driving out into the Country suddenly unfroze my brain and I was pleasantly surprised at the immediately welcoming spirit of the Little River Casino Resort just outside of Manistee. I recently decided to go on a getaway week away after being pretty much home bound outside of Chicago.